| | Hey there, good morning. Fake checkouts are sneaking past mandatory address fields, marketing consent is vanishing on iDEAL returns, and a small UK charity is stuck with paused payouts. Coffee up - then harden checkout and clean the money path. In today’s newsletter, we’ll get into: - Bot abandoned carts are back: email-only fakes still slip through even when name and address are required at checkout.
- Dutch merchants on iDEAL are watching marketing consent disappear between storefront and thank-you - cart attributes plus an orders/paid webhook are the fix path.
- A small UK charity has payouts paused indefinitely while banking partners demand Charity Commission papers they are not legally required to have yet.
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| | 🤖 Bot abandoned carts are back - and mandatory fields are not stopping them. ShakeupCosmetics reports another wave of fake checkouts with only an email: no name, no postal address, even after those fields were set as required. Site sessions look normal, so the hits may be hitting Shopify's checkout domain rather than the storefront. Audit abandoned checkouts tonight for email-only junk, pause flows that fire on every abandon, and treat this as API noise until a blocker holds. 🍪 iDEAL returns are wiping marketing consent before Meta ever sees the sale. A Netherlands cosmetics store rebuilt tracking around server-side GTM and a third-party cookie banner, then found 45 to 58 percent of Purchase hits arriving with marketing denied - even though most banner users said yes. Android bank apps often reopen the thank-you page in a clean browser, and the checkout pixel sandbox can update consent after the purchase event already fired. Write consent into a cart attribute early, confirm it lands on the order, and use orders/paid as the server-side source of truth for CAPI. 🛒 18 checkouts and 2 buys still means dig into the funnel, not the theme. One merchant logged 30 carts, 18 checkouts, and only 2 purchases with no broken buttons or surprise fees - after an earlier batch of 50 carts for a single order. Helpers asked for shipping cost versus product price and ad quality before guessing. Split mobile versus desktop through product view, cart, and checkout before you scale spend. High intent with a dead finish usually means price shock or payment friction. | |
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| | 🏦 UK charity payouts paused while partners demand papers that may not exist. A small UK charity under the Charity Commission registration threshold has Shopify Payments payouts paused indefinitely. Banking partners rejected their constitution, HMRC tax-exemption proof, and charity tax-account evidence, then asked for a Commission number or an HMRC "account summary" HMRC staff say they do not issue. Ask Payments Support in writing to confirm the business type on file and the exact path to release held funds - this looks like classification, not missing homework. 🧮 Supplier tax in, customer tax out - your margin math needs both sides. A merchant on r/shopify asked how others treat purchase tax paid to suppliers versus sales tax collected at checkout when some input tax is recoverable. The real cost is often the gap between what you collect and what you can claim back, not the sticker VAT on the receipt. Separate recoverable tax from true COGS in your sheet before you celebrate a "healthy" margin that still owes the tax man. If you sell across markets, lock the rule per region. 📈 ROAS is useful - until last-touch credit lies to your budget. Practical Ecommerce walks through why a shiny 5:1 ROAS can still be wrong: last-touch attribution steals credit for sales that would have happened anyway, and cross-device or site hops hide sales ads actually caused. Incremental tests and holdouts beat vanity ratios. Treat the P and L as the first source of truth and only then decide whether to pour more into retail media. If spend rises and profit does not, the metric is the problem. 🧾 Wrong address, delivered as typed - build the chargeback pack now. An Australian merchant shipped to the exact checkout address with tracking, delivery photos, and Australia Post confirmation - and the buyer still wants a refund under chargeback threat. Issuers often file it as item not received, so prove you delivered as agreed. Include the order address screenshot, carrier proof, and any mistype admission. Write a short factual cover note - wins are never guaranteed, but soft evidence loses faster. | |
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| | ↔️ Horizon horizontal scroll? Fix the wide element, don't just hide it. A Horizon merchant needed the bottom scrollbar gone on one page only. Helpers pointed at a full-bleed carousel wider than the viewport - often a custom card using 100vw without subtracting the vertical scrollbar. Page-only Custom Liquid with overflow-x: clip is a safe bandage; better is max-width: 100% on the overflowing block. Inspect the sticking-out element before you clip the whole site and hide a real layout bug on mobile. 🛑 Checkout Validation blocks stop before the gateway - mostly. Shopify confirmed that when a Cart and Checkout Validation function blocks a checkout, no order is created and no authorization or capture hits Shopify Payments or third-party gateways like Stripe. Some wallets may still tokenize or collect approval before validation runs. Know what your fraud rules actually stop so you do not assume a blocked cart never touched a card network. Useful if you sell validation apps or lean on them for bot noise. 🏪 BFCM POS checklist: count stock, PIN staff, and test offline pay now. Shopify's retail busy-season guide is a practical floor walk: accurate stock counts, seasonal staff with their own PINs, Smart Grid tiles for holiday discounts, Recent carts for multi-shopper chaos, and offline payments reviewed before the line forms. Run the five-minute readiness check this week - BFCM is a terrible day to discover a dead reader or a discount nobody can scan. Gift cards and Send cart deserve a dry run before peak. | |
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| | 🖥️ The redesigned Shopify admin is still rolling out - no setup required. Shopify's design team restyled the admin with new colors, type, and icons. Store picker, search, and notifications move into a collapsible side nav, and Sidekick floats as a chat that expands for longer work. Daily Sidekick sessions are up 4.8x from 2025 to 2026. Click around in a quiet hour before peak week so the new layout does not surprise you on a live sales day. 📦 Shipping and duty numbers in Analytics now refresh faster. Shopify tightened shipping and duty data in Analytics so cost views update more often and fill in more completely. If you watch landed cost or international margin, stale duty rows have been a quiet blind spot. Recheck your shipping and duty reports after the next busy day and compare against carrier invoices before you trust the new cadence for planning. | |
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